Samsung washing machine: error ACAE
Code AC / AE on a Samsung washing machine display means: no communication between the main module and the panel.
- Meaning
- No communication between the main module and the panel
- Check first
- Check that the plug is firmly in and that you are not using an extension cord.
- Repair shop
- 410–1000 zł
Most common causes
- Loose wires
- Damaged module or panel
What you can check yourself
Unplug the washing machine for 10 to 15 minutes and turn it on again.
Check that the plug is firmly in and that you are not using an extension cord.
If the error comes back, the control module needs repair service. Do not open the casing yourself.
- the error keeps coming back after these checks,
- water is leaking or you smell burning,
- the appliance trips the circuit breaker.
More detail in our guide: Washing machine won't turn on →
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What does error AC mean on a Samsung washing machine?
Code AC / AE means: no communication between the main module and the panel. The most common causes: loose wires, damaged module or panel.
Can I keep using the washing machine with error AC?
If the error goes away after the checks above, yes. If it keeps coming back, water leaks, you smell burning or the breaker trips, stop using it and call a repair service.
Other codes: Samsung washing machine
- 4C / 4Ewashing machine is not filling with water
- 5C / 5Ewashing machine is not draining water
- dC / dEdoor is not closed or locked
- Ub / UElaundry is unevenly distributed in the drum
- LC / LEwater leak or water in the base
- HC / HEwater heating problem
- 3C / 3Emotor fault
- tC / tEtemperature sensor fault
- OC / OEtoo much water in the drum
- Sud / SUdtoo much foam
- 1C / 1Ewater level sensor fault
- 6C / 6Eheating element is not working
A code can mean different things on different models and years. Always check the manual or the manufacturer's support page too. Repair prices are approximate, for repair shops in Poland.