Samsung washing machine: error HCHE
Code HC / HE on a Samsung washing machine display means: water heating problem.
- Meaning
- Water heating problem
- Check first
- Check that the selected program heats the water (quick programs heat very little).
- Repair shop
- 200–480 zł
Most common causes
- Burnt-out heating element
- Damaged temperature sensor
- Limescale on the heating element
What you can check yourself
Check that the selected program heats the water (quick programs heat very little).
Unplug the appliance for 5 minutes and try again.
If the error returns, the heating element or temperature sensor needs repair by a repair service.
- the error keeps coming back after these checks,
- water is leaking or you smell burning,
- the appliance trips the circuit breaker.
More detail in our guide: Washing machine not heating →
Is it worth repairing?
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What does error HC mean on a Samsung washing machine?
Code HC / HE means: water heating problem. The most common causes: burnt-out heating element, damaged temperature sensor, limescale on the heating element.
Can I keep using the washing machine with error HC?
If the error goes away after the checks above, yes. If it keeps coming back, water leaks, you smell burning or the breaker trips, stop using it and call a repair service.
Other codes: Samsung washing machine
- 4C / 4Ewashing machine is not filling with water
- 5C / 5Ewashing machine is not draining water
- dC / dEdoor is not closed or locked
- Ub / UElaundry is unevenly distributed in the drum
- LC / LEwater leak or water in the base
- 3C / 3Emotor fault
- tC / tEtemperature sensor fault
- OC / OEtoo much water in the drum
- Sud / SUdtoo much foam
- 1C / 1Ewater level sensor fault
- 6C / 6Eheating element is not working
- 8C / 8Eovercurrent in the motor circuit
A code can mean different things on different models and years. Always check the manual or the manufacturer's support page too. Repair prices are approximate, for repair shops in Poland.