Roborock robot vacuum: error Error 3
Code Error 3 on a Roborock robot vacuum display means: wheels are lifted off the floor.
- Meaning
- Wheels are lifted off the floor
- Check first
- Put the robot on a flat, hard floor.
- Repair shop
- 160–410 zł
Most common causes
- Robot is hung up on an obstacle
- Stuck suspension
What you can check yourself
Put the robot on a flat, hard floor.
Wipe the sensors on the underside with a soft, dry cloth.
Start the robot again from a different spot.
- the error keeps coming back after these checks,
- water is leaking or you smell burning,
- the appliance trips the circuit breaker.
More detail in our guide: Robot vacuum →
Is it worth repairing?
Pick your model and fault. We compare the repair cost with what the appliance is worth.
Open the calculator →Questions
What does error Error 3 mean on a Roborock robot vacuum?
Code Error 3 means: wheels are lifted off the floor. The most common causes: robot is hung up on an obstacle, stuck suspension.
Can I keep using the robot vacuum with error Error 3?
If the error goes away after the checks above, yes. If it keeps coming back, water leaks, you smell burning or the breaker trips, stop using it and call a repair service.
Other codes: Roborock robot vacuum
- Error 1lidar sensor is blocked
- Error 2bumper is stuck
- Error 4cliff sensor fault (anti-fall)
- Error 5main brush is jammed
- Error 6 / Error 17side brush is jammed or damaged
- Error 7drive wheels are jammed
- Error 8the robot is stuck and cannot move
- Error 9 / Error 10dust bin missing or filter clogged
- Error 12 / Error 14battery level too low or battery fault
- Error 13 / Error 19problem with charging or with the dock's power supply
- Error 15 / Error 20dirty wall sensor or optical sensor
- Error 18suction fan fault
A code can mean different things on different models and years. Always check the manual or the manufacturer's support page too. Repair prices are approximate, for repair shops in Poland.