Roborock robot vacuum: error Error 13Error 19
Code Error 13 / Error 19 on a Roborock robot vacuum display means: problem with charging or with the dock's power supply.
- Meaning
- Problem with charging or with the dock's power supply
- Check first
- Wipe the charging contacts on the robot and on the dock with a dry cloth.
- Repair shop
- 200–540 zł
Most common causes
- Dirty contacts
- Dock without power
What you can check yourself
Wipe the charging contacts on the robot and on the dock with a dry cloth.
Check that the dock is plugged in and placed against a wall with no obstacles.
Put the robot on the dock by hand and check that it charges.
- the error keeps coming back after these checks,
- water is leaking or you smell burning,
- the appliance trips the circuit breaker.
More detail in our guide: Robot vacuum →
Is it worth repairing?
Pick your model and fault. We compare the repair cost with what the appliance is worth.
Open the calculator →Questions
What does error Error 13 mean on a Roborock robot vacuum?
Code Error 13 / Error 19 means: problem with charging or with the dock's power supply. The most common causes: dirty contacts, dock without power.
Can I keep using the robot vacuum with error Error 13?
If the error goes away after the checks above, yes. If it keeps coming back, water leaks, you smell burning or the breaker trips, stop using it and call a repair service.
Other codes: Roborock robot vacuum
- Error 1lidar sensor is blocked
- Error 2bumper is stuck
- Error 3wheels are lifted off the floor
- Error 4cliff sensor fault (anti-fall)
- Error 5main brush is jammed
- Error 6 / Error 17side brush is jammed or damaged
- Error 7drive wheels are jammed
- Error 8the robot is stuck and cannot move
- Error 9 / Error 10dust bin missing or filter clogged
- Error 12 / Error 14battery level too low or battery fault
- Error 15 / Error 20dirty wall sensor or optical sensor
- Error 18suction fan fault
A code can mean different things on different models and years. Always check the manual or the manufacturer's support page too. Repair prices are approximate, for repair shops in Poland.