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Roborock robot vacuum: error Error 12Error 14

Code Error 12 / Error 14 on a Roborock robot vacuum display means: battery level too low or battery fault.

In short
Meaning
Battery level too low or battery fault
Check first
Charge the robot fully on the dock.
Repair shop
200–540 zł

Most common causes

What you can check yourself

  1. Charge the robot fully on the dock.

  2. Do not use it in a very cold or hot room. Wait until it reaches room temperature.

  3. If the error comes back, the battery needs replacing.

Call a repair service if
  • the error keeps coming back after these checks,
  • water is leaking or you smell burning,
  • the appliance trips the circuit breaker.

More detail in our guide: Robot vacuum →

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Questions

What does error Error 12 mean on a Roborock robot vacuum?

Code Error 12 / Error 14 means: battery level too low or battery fault. The most common causes: discharged battery, worn-out battery.

Can I keep using the robot vacuum with error Error 12?

If the error goes away after the checks above, yes. If it keeps coming back, water leaks, you smell burning or the breaker trips, stop using it and call a repair service.

Other codes: Roborock robot vacuum

A code can mean different things on different models and years. Always check the manual or the manufacturer's support page too. Repair prices are approximate, for repair shops in Poland.